How is my package delivered?
All packages are delivered via Canpar, Purolator, UPS, Fedex or Canada Post. The courier delivers between Monday and Friday with the exception of weekend delivery available (sometimes) during busy season.
How much will I pay for shipping?
Shipping is automatically quoted during checkout unless free shipping is being offered.
How long until I receive my items?
If the items you ordered are in stock, we will give it to the courier before the end of the day. This means that you will get your order no later than 2-5 days.
If the items you ordered are not in stock in our shop, then it takes about 2-3 weeks to get it to you, provided the item is in stock with our supplier. If this is not the case, we will provide you with an estimated delivery time.
How will I know the delivery time?
As soon as the order is ready to be shipped, you will get a tracking code which will provide you with an ETA. For large items, we will notify you as soon as the order is ready and make an appointment that best suits your schedule.
If I buy several items, will they be delivered together?
If you order more than one item, we will do our best to send everything together. We like to consider the environment, so if you are not in a hurry for a specific item, we will send everything in one shipment once we have the complete order ready (unless there is an item with an extraordinary delivery time).
If you have any further questions regarding shipping or any other subject, please feel free to contact us and we will be happy to assist you.